Shipping policy
At Modern Haven, we are committed to delivering your order safely, efficiently, and as quickly as possible. This Shipping Policy outlines important information regarding processing times, delivery estimates, and shipping procedures.
Order Processing
Orders are typically processed and dispatched within 1–3 business days after payment confirmation.
During high-demand periods, holidays, or promotional events, processing times may be slightly extended.
Estimated Delivery Times
- United States: 3–9 business days
- Canada: 4–10 business days
- International Orders: Delivery times may vary depending on destination and local carrier services.
Please note that delivery estimates are not guaranteed and may be affected by external factors such as weather conditions, customs processing, carrier delays, or peak shipping seasons.
Shipping Confirmation & Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
Tracking updates may take up to 48 hours to appear after shipment.
Incorrect Shipping Information
Customers are responsible for ensuring that all shipping information is accurate at checkout.
Modern Haven is not responsible for delays or delivery issues caused by incorrect or incomplete shipping details provided by the customer.
Lost, Delayed, or Stolen Packages
If your package is delayed, lost in transit, or marked as delivered but cannot be located, please contact our support team at support@modernhavenhome.com.
We will work with the shipping carrier to assist in resolving the issue as quickly as possible.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country.
These charges are the responsibility of the customer and are not included in product or shipping prices unless otherwise stated.
Business Information
Modern Haven is operated by:
SUMMIT GLOBAL LLC
150 Washington Avenue, Suite 201
Santa Fe, NM 87501
United States
Contact Us
If you have any questions regarding shipping or delivery, please contact us at: